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Benefit from a unique charging experience
Enjoy seamless e-mobility thanks to four main benefits. Check them out below!
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Full price transparency
Use MB.CHARGE Public and easily keep track of your spending. You can view the current tariffs at any time on our tariff page. You can also see our current charging rates here, which can also be found on the map, the Mercedes-Benz app or in your Mercedes EQ’s head unit.
Full charging convenience
Enjoy electric mobility effortlessly: with one contract, one charge card, and one login.
You no longer need to juggle multiple cards or tally costs. Instead, you can charge at 200.121 charge points* throughout Europe with the MB.CHARGE Public charge card. And receive a single monthly invoice that lists all your charging events in your currency.
Cross borders with a single contract
Charge your Mercedes EQ at one of 200.121 charge points* in 23 European countries. No matter where you are – from a weekend trip to a family holiday – MB.CHARGE Public gives you quick and convenient access to charging stations.
We are continuously expanding our charging network and adding new charging stations all the time. You can find an overview of the charge points on the map. You can receive charging-optimised navigation to your next destination with the help of the Mercedes-Benz app or your head unit.
.Even if you charge your electric vehicle in countries with a different currency, your invoice will always be issued in your local currency. That way, costs stay fully transparent.
At a glance
Check your usage and invoices online in the MB.CHARGE Public portal. That way, you always have a full overview of all charging events, including the time and duration, the amount of electricity charged and associated costs. You can also easily conclude and manage your contracts from home.
You can also update your personal profile, book additional packages (if available for your country), and make changes to your contract in the portal.
FAQs
What benefits do I have with MB.CHARGE Public?
- International charging, without the need for multiple cards or additional contracts with other providers.
- One of the biggest networks in whole Europe.
- Attractive and fully transparent charging prices and charging sessions - online and in the monthly invoice.
- Continuous development through innovative functions.
- MB.CHARGE Public integrates data of charge points from different sources, standardises them and continuously improves the data quality based on many years of experience.
- Fully integrated charging service in the vehicle, with link to intelligent navigation & range assist. At the same time, the energy management is fully taken over in the vehicle and optimal charging stops are offered with dynamic charging station availability information to reach your destination as quickly as possible.
Can I charge abroad?
Our product gives you access to one of the largest networks in Europe. Our network is available across borders, so you can charge at any station in our network.
What does the rebranding of MB.CHARGE Public service mean (previously known as Mercedes me Charge service)?
We are excited to inform you that Mercedes me Charge will soon be rebranded to MB.CHARGE Public. This change will take effect on March 14, 2025. Here’s everything you need to know about this update.
1. What is changing?
Starting on March 14, 2025, the Mercedes me Charge service will officially become MB.CHARGE Public. The name change will be reflected in the app and head units. While the name will change, there will be no changes to the service itself. You can continue to enjoy the same service as before.
2. Do I need to do anything?
No, you don't need to take any action. The change will happen automatically in your app and head unit, but it may take a little longer to appear depending on your head unit generation.
3. Will my charging card still work?
Yes, your existing charging cards with the Mercedes me Charge branding will remain valid and can still be used just as before. The change to MB.CHARGE Public will not affect your charging cards in any way.
4. What about my contract and ongoing promotions?
Your contract, the duration of your active service, and any ongoing promotions will remain unchanged. The rebranding only affects the service name, not the terms of your agreement.
5. Are the Terms and Conditions changing?
Yes, the Terms and Conditions will be updated to reflect the new service name. They will now be called MB.CHARGE Public Terms and Conditions. You can view the updated terms here: Revised Terms and Conditions. Other than the name change, there is no further change to the content.
6. When will I see the name change in my app and head unit?
The update will be made centrally to your app and head unit around March 2025. Depending on the version of your head unit, it may take a little longer for the change to appear.
7. Is there anything else I should know?
No, everything else about your MB.CHARGE Public service remains the same. You can continue charging your vehicle as usual without worrying about any interruptions or changes.
How can I use the charging card?
This is your physical authentication tool to be able to charge your car at our charging stations. When you are at a selected station, just hold your card to the card reader, and with this you can start / stop the charging session.
When searching for a station with charging card authentication capabilities, you can set a filter for such charging stations in the app or on our website.
* Compatibility of connectors depends on car model.