Register with MB.CHARGE Public
Would you like to register with MB.CHARGE Public?
Start the registration in the Mercedes-Benz App
To register with MB.CHARGE Public, you will first need a Mercedes me ID and a vehicle paired to your account. You can find further information on the usage and benefits of the Mercedes me ID here.
If you have already completed this step, please open the Mercedes-Benz App and follow these steps:
- Open the menu by clicking in the top left-hand corner.
- Select your vehicle.
- Click on "Manage Digital Extras".
- Select the subsection "MB.CHARGE".
- Click on "MB.CHARGE Public".
- Follow the instructions to update your details.
Complete your registration
- After your VIN has been confirmed, select the tariff that best matches your driving habits and requirements or confirm pre-selected tariff.
- Enter the required information.
- Select your preferred payment method.
- If you already have an MB.CHARGE Public charging card that is not yet in use, you can activate it by entering the card number on the back. Otherwise, you can order your MB.CHARGE Public charging card.
Finally, you will receive a complete overview of the information you have provided. If all the details are correct, simply click on ‘Order with obligation to pay’ to finalise the registration.
Would you like to set up a charging contract for another Mercedes-Benz vehicle?
Set-up a charging contract for another vehicle
To conclude an MB.CHARGE public charging contract for another Mercedes-Benz vehicle, first make sure that this vehicle is also linked in the Mercedes-Benz App. Afterwards, follow the steps below:
- Open the menu by clicking in the top left-hand corner.
- Select your vehicle.
- Click on "Manage Digital Extras".
- Select the subsection "MB.CHARGE".
- Click on "MB.CHARGE Public".
- Follow the instructions to update your details.
Then proceed by following these steps to complete the registration:
- Select the VIN of the desired vehicle from the displayed list.
- Select the tariff that best matches your driving habits and requirements or confirm pre-selected tariff.
- If you already have an MB.CHARGE Public charging card that is not yet in use, you can activate it by entering the card number on the back. Otherwise, you can order your MB.CHARGE Public charging card.
Finally, you will receive a complete overview of the information you have provided. If all the details are correct, simply click on ‘Order with obligation to pay’ to finalise the registration.
Learn more about EV charging
Charge points*
The public charging infrastructure in Europe is growing steadily. Fast-charging stations from various charging station providers can be found on all motorways and major roads. The number of charge points in urban areas is also growing steadily.
MB.CHARGE Public gives you access to one of the largest charging networks in Europe. This means you can also charge your vehicle abroad without any problems. You can find all integrated charge points in the map, the app or the head unit. You can also enjoy complete convenience at home, as the Mercedes-Benz Wallbox is fully integrated into the Mercedes-Benz app.
Plug types
Your Mercedes-Benz app and head unit show which charging stations have the right plug for your vehicle.
At AC charging stations, type 2 plugs are the most common, but some have type 1 plugs as well. DC charging stations have either CCS or CHAdeMO plugs; European car manufacturers use the CCS standard.
Duration
The duration of a charging event depends on various factors: the battery capacity, the vehicle’s maximum charging speed, as well as the charging station’s speed and capacity. Public charge points come in the following types:
Alternating current (AC), direct current (DC) and High Power Charging (HPC). High Power Charging also charges with direct current, but uses a charging power of at least 150 kW.
Charging your vehicle
To charge at a public charge point, you must first authenticate yourself. This can be done in various ways: with your charge card, with the Mercedes-Benz app, in the head unit or through Plug & Charge. This activates the charging event. You can then plug the cable into your vehicle. In some cases, the cables are not locked and you can plug them in before authentication. Once the charging cable is plugged in, it’s locked securely at both ends before the charging event starts. To complete the charging event and to unplug the charging cable, simply unlock your vehicle to disconnect the cable. At some charging stations you need to terminate the process manually via app, charge card or the head unit.
* Compatibility of connectors depends on car model.